This website is operated by Bianca Ray. Throughout the site, the terms “we”, “us”, and “our” refer to Bianca Ray.

By accessing our website or purchasing from us, you engage with our Service and agree to be bound by these Terms of Service, including any policies referenced within them.

If you do not agree to these Terms, you should not use this website.

Our store is hosted by Shopify Inc., which provides the platform that allows us to offer our products and services to you.

We may update these Terms from time to time. Continued use of the website confirms your acceptance of any changes.

 

SECTION 1. ONLINE STORE TERMS

By using this site, you confirm that you are of legal age in your place of residence, or have given consent for any minor dependents to use this site.

You must not use our products or services for any unlawful purpose or breach any applicable laws.

You must not transmit viruses or harmful code through the site.

Any breach of these Terms may result in termination of your access to our Services.

 

SECTION 2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You understand that content you provide (excluding payment information) may be transferred across networks. Payment information is always encrypted.

You may not copy, reproduce, or exploit any part of the Service without written permission.

Headings are provided for clarity and do not affect the Terms.

 

SECTION 3. INFORMATION ACCURACY

We aim to ensure all information on this site is accurate, but we do not guarantee completeness or timeliness.

Information is provided for general guidance and should not be solely relied upon.

We may update or change site content at any time without obligation.

 

SECTION 4. PRODUCTS AND PRICING

Prices and product availability may change without notice.

We reserve the right to modify or discontinue products or services at any time.

We are not liable for any changes, suspensions, or discontinuation.

 

SECTION 5. PRODUCTS OR SERVICES

Some products may be available exclusively online and in limited quantities.

All returns are subject to our Return Policy.

We aim to display products accurately, however colours may vary depending on your screen.

We may limit sales by person, region, or quantity where required.

Lifetime Diamond Warranty

All Bianca Ray lab-grown diamond jewellery includes our Lifetime Diamond Warranty.

This covers the replacement of diamonds that chip, break, or are lost from their original setting during normal wear.

Full details are available in our Lifetime Diamond Warranty policy.

We do not guarantee that products or services will meet all expectations, or that all errors will be corrected.

 

SECTION 6. BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion.

You agree to provide accurate and up to date account and payment information.

We may limit or cancel orders that appear to be placed by resellers or distributors.

 

SECTION 7. OPTIONAL TOOLS

We may provide access to third party tools that we do not control.

Use of these tools is at your own risk.

Future features or tools will also be subject to these Terms.

 

SECTION 8. THIRD PARTY LINKS

Our site may contain links to third party websites.

We are not responsible for their content, accuracy, or practices.

Please review their policies before engaging with them.

 

SECTION 9. USER SUBMISSIONS

Any feedback, suggestions, or submissions you provide may be used by us without restriction.

You agree that your submissions do not violate any laws or third party rights.

We are not obligated to maintain or respond to submissions.

 

SECTION 10. PERSONAL INFORMATION

Your personal information is handled in accordance with our Privacy Policy.

 

SECTION 11. ERRORS AND OMISSIONS

There may occasionally be errors or inaccuracies on our site.

We reserve the right to correct these and cancel orders if necessary.

We are not obligated to update information unless required by law.

 

SECTION 12. PROHIBITED USES

You must not use this site for unlawful purposes, to harm others, or to interfere with the operation or security of the website.

We may terminate access for any misuse.

 

SECTION 13. LIABILITY

We do not guarantee uninterrupted or error free use of the Service.

All products and services are provided as available, without warranties unless required by law.

To the extent permitted by law, Bianca Ray is not liable for indirect or consequential damages arising from use of the Service.

 

 

SECTION 14. INDEMNITY

You agree to indemnify and hold Bianca Ray harmless from any claims arising from your breach of these Terms or violation of any law.

 

SECTION 15. SEVERABILITY

If any part of these Terms is found to be unenforceable, the remaining provisions will continue to apply.

 

SECTION 16. TERMINATION

These Terms remain in effect unless terminated by you or us.

We may suspend or terminate access if you breach these Terms.

 

SECTION 17. ENTIRE AGREEMENT

These Terms, along with our policies, form the full agreement between you and Bianca Ray.

 

SECTION 18. GOVERNING LAW

These Terms are governed by the laws of New Zealand.

Any disputes will be handled by the courts of New Zealand.

 

SECTION 19. CHANGES TO TERMS

We may update these Terms at any time.

Continued use of the website confirms acceptance of any changes.

 

SECTION 20. CONTACT

If you have any questions, please contact us at

hello@biancaray.com

BIANCA RAY

158a Jervois Road

Herne Bay

Auckland 1011

New Zealand

NZBN: 9429051649913

GST: 140-821-721