This Privacy Policy outlines how Bianca Ray (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.biancaray.com (the “Site”), or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of your information as described in this policy. If you do not agree, please do not use our Site.

 

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Updates will be posted on this page with a revised date.

 

HOW WE COLLECT AND USE YOUR INFORMATION

We collect personal information to provide and improve our Services, communicate with you, and meet our legal obligations.

This may vary depending on how you interact with us.

 

WHAT WE COLLECT

Information you provide directly:

Name, address, phone number, and email

Order details including billing and shipping information

Account details such as login credentials

Shopping behaviour such as items viewed or added to cart

Any information shared through customer support or enquiries

If you choose not to provide certain information, some features of the Site may not be available.

 

 

COOKIES AND USAGE DATA

We collect information automatically through cookies and similar technologies.

This may include:

Device and browser information

IP address and network data

How you interact with our Site

This helps us improve performance, functionality, and your overall experience.

 

 

USER CONTENT

If you submit reviews or other content publicly, it may be visible to others.

We are not responsible for how this information is used by third parties.

 

THIRD PARTY LINKS

Our Site may include links to external websites.

We are not responsible for their privacy practices and recommend reviewing their policies before engaging.

 

CHILDREN

Our Services are not intended for children, and we do not knowingly collect personal information from them.

If you believe a child has provided us with information, please contact us so we can remove it.

 

SECURITY AND RETENTION

We take reasonable steps to protect your information, however no system is completely secure.

We retain personal information only as long as necessary to provide our Services and meet legal obligations.

 

YOUR RIGHTS

Depending on your location, you may have rights to:

Access your personal information

Request correction of inaccurate information

Request deletion of your data

Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

 

MARKETING COMMUNICATIONS

You may receive emails from us related to your orders or promotions.

You can unsubscribe from marketing emails at any time using the link provided in those emails.

 

 

COMPLAINTS

If you have concerns about how your information is handled, please contact us.

If you are not satisfied with our response, you may contact the relevant New Zealand privacy authority.

 

INTERNATIONAL USE

Your information may be processed or stored outside New Zealand, including by trusted service providers.

We take reasonable steps to ensure your data is handled securely.

 

CONTACT

If you have any questions about this Privacy Policy, please contact us:

hello@biancaray.com

BIANCA RAY

158a Jervois Road

Herne Bay

Auckland 1011

New Zealand